Why Complex AI Should Become a Managed Pilot Before It Becomes SaaS A managed pilot is not a retreat from product. It is the bridge between AI capability and product economics.
The Best AI Products Know What They Must Not Do The strongest AI products do not claim every capability. They know what they must ask, refuse, record, and route to humans.
A Demo Becomes a Product When It Survives Its Failure Modes The gap between an AI demo and an AI product is not more features. It is evidence under realistic failure.